Refund & Return

We provide 14 days no reason to return and refund service, you can contact us through the official website within 14 days after the order arrives, and attach your order number and return or refund instructions. We will make the most appropriate treatment based on the information you provide.

Please note that customers are responsible for return shipping cost. And we aren't responsible for any packages lost during the return process.
* We will not issue refunds for shipping charges that order have incurred.
* In addition, we provide afree exchange servicefor new productsdue to logistics damage or product qualityproblems within 3 days. Please record the evidence when you receive the package so that you can file an appeal.
* If you do not contact us before making a return, you run the risk of not receiving your refund or exchange.

Items that offer a promotion, the return policy is as follows: If you return only part of your purchase, the offer will be void. Full price will then apply.

We also provide a conditional appeal return refund service within 30 days. We will judge whether it is a defect of the product itself based on the proof you provide, and provide the service of return and refund.

* Please note that we will reject the following return and exchange appeals due to man-made damage or irresistible factors:

1. Failure or damage caused by improper use/carelessness.
2. Aesthetic changes that occur during use (scratches, wear).
3. Failure or damage caused by unjustifiable repair or modification.
4. Failure or damage caused by fire or water, or a natural disaster such as an earthquake.